For self-service desks, you no longer need to use expensive self-service equipment with SIP2, because you can use a low-cost tablet straight out of the box.
If you attach a basic scanner to a tablet, you can have a very effective self-issue, self-return, and self-service workstation at a low cost and without any additional expenses.
This simple solution, costing just a few hundred pounds, is likely to outperform those expensive SIP2 devices, and using a web browser will give you fewer problems because there is no SIP2 protocol getting in the way and preventing things from working.
With both Hedgehog and 247lib.com, we are now pleased to offer personalised self-service user experiences, which means that a library may select a theme for their portal and then customise the selected theme with their own branding and style.
If you wish to further empower selected groups of pupils or users, they may also be given the privilege to customise the portal with their favourite colours and styles.
This means that after a user logs in to a self-service desk, they will be presented with:
- the engaging user interface of their choice
- the functionality to issue, return, and renew items
- additional functionality such as registration for events, out-of-hours activities, webinars, and more.
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